Shipping policy

Shipping Policy

Thank you for shopping at [Your Store Name]! Below is detailed information about our shipping policy, including delivery areas, timelines, fees, and other important notes. Please review this before placing your order.

1. Delivery Coverage

We currently offer shipping to the following regions:

International Shipping: Available to [list countries/regions, e.g., United States, Canada, United Kingdom, etc.]. Specific options will be displayed at checkout.

Note: Some countries/regions may be temporarily unavailable due to customs policies or logistics restrictions. Contact our customer service for confirmation before ordering.

2. Order Processing Time

After placing an order, the processing time usually takes 3-7 business days.

During peak sales or promotions, processing time may extend to 3–7 business days. Please refer to on-page notices for updates.

3. Delivery Timelines & Fees

3.1 International Shipping

Timeline: 7–30 business days depending on destination (may be extended due to customs clearance).

Fee: Calculated based on order weight, volume, and destination. Final amount displayed at checkout.

Note: International orders may incur customs duties, import taxes, or other fees, which are the responsibility of the recipient. Check local customs policies for details.

4. Tracking Your Order

Once your order ships, we will send a tracking number and query link via email. You can track your package at any time:

International: Track via [Logistics Provider, e.g., DHL, FedEx] official website.

5. Receiving Instructions

Ensure your shipping address is accurate (including street, unit number, and contact phone). Incorrect addresses may cause delays or returns, with secondary shipping fees borne by the buyer.

Inspect the package for damage or missing items upon delivery. If issues are found, refuse acceptance and contact customer service immediately ([your email/phone]).

If a package is returned due to unreachable recipient or incomplete address, we will notify you to re-pay shipping for re-delivery or process a refund (deducting incurred shipping fees).

6. Force Majeure

We are not liable for delays caused by force majeure events, including natural disasters, traffic restrictions, customs policy changes, or public health emergencies. We will strive to coordinate and appreciate your understanding.

7. Contact Us

For shipping-related questions, please reach out to our customer service:

Email: [ leejian987@gmail.com]

Working Hours: Monday–Friday, 9:00–18:00 (GMT+8)

This policy may be adjusted based on logistics partnerships. Updates will be posted on our website. Thank you for your attention.